1. Introduction
UniMatch (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we handle personal data under applicable laws including UK GDPR.
2. Information We Collect
2.1 Information You Provide
- Name, email, phone number
- Nationality and identification documents
- Academic history and transcripts
- University/college preferences
- Uploaded files (passport, certificates, CV, etc.)
- Messages sent through forms, email or WhatsApp
2.2 Automatically Collected
- IP address
- Browser and device information
- Pages visited and interaction data
3. How We Use Your Data
- To assist with university and English school applications
- To match your profile with suitable programs
- To communicate with you about your application
- To improve website performance and user experience
- To meet legal and compliance obligations
4. Legal Basis for Processing
- Contract (application-related processing)
- Legitimate Interest (service improvement)
- Consent (marketing or optional services)
- Legal Obligation (identity verification laws)
5. Sharing Your Information
We may share your data with:
- Universities and English schools for application processing
- Cloud services (hosting, email, analytics)
- Legal authorities where required
6. Data Security
We follow industry-standard security measures to protect personal data from unauthorized access, misuse or loss.
7. Data Retention
We keep personal data only as long as necessary:
- Application records: up to 3 years
8. Your Rights
- Access your data
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise your rights, contact: support@unimatch.org
9. Cookies
We use cookies for analytics, site functionality and preference storage. You may disable cookies in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy as needed. Any major changes will be clearly posted on this page.